• Assistant Store Manager - BCBG - Chicago, IL

    Work Location US-IL-Aurora
    Retail Management
  • Specific Responsibilities

    The Assistant Manager is responsible for partnering with the Store Manager and Associate Manager to help motivate the store team to uphold our tradition of creating a memorable shopping experience for all of our customers. Specific responsibilities of the Assistant Manager position include but are not limited to:


    • Consistently motivating the team on the sales floor to ensure they are achieving and exceeding individual sales goals and other key performance indicators (KPIs)
    • In partnership with the management team, educating the sales team on store sales plan, personal sales goals and store statistics and motivating the team to achieve goals
    • Contributing to a customer service focused environment by consistently exhibiting best practices with regards to customer service, sales generation and customer outreach
    • Demonstrating sales leadership by maintaining high energy, playing an active role on the sales floor and coaching associates on clienteling processes and standards
    • Assisting with Customer Service related projects as directed by the Store Manager or Associate Store Manager
    • Coordinating the daily activities of the sales team
    • Participate in training new associates on Company Policy & Procedures, Company history and brand aesthetic as well as Company products and Customer Service standards
    • Acting as a role model for the sales team by consistently exhibiting best practices with regards to customer service and sales generation
    • Providing recognition to team members for exceptional performance
    • Partnering with the management team to develop and train internal talent
    • Performing and coordinating store opening and closing procedures
    • Ensuring that the sales floor always meets Company Standards with regards to merchandising, visual presentation and housekeeping
    • Demonstrating a high level of professionalism and enthusiasm in communication with clients, peers, management and corporate partners

    Skills and Requirements

    • 2-3 years of retail sales experience required
    • Proven track record of sales generation and customer service
    • Interest in fashion and trend awareness required
    • Effective management, interpersonal and communication
    • Strong computer skills-proficient in Outlook, Excel and Word
    • Effective communication and presentation skills, both written and verbal
    • Excellent time management skills



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