• Assistant Manager, Shop

    Work Location US-NY-New York
    Retail Management
  • Specific Responsibilities

    Assistant Shop Manager

    BCBG Max Azria, Macy's Herald Square

    New York, NY


    Recognized as a global leader of women's contemporary fashion, BCBGMAXAZRIAGROUP continues to grow and diversify. With an international vision of “bon chic, bon genre” (French for “good style, good attitude”), BCBGMAXAZRIAGROUP maintains the highest standards in creativity, quality and innovation in its product offering, operations and staff.


    Position Summary: The Assistant Shop Manager is responsible for supporting the Manager with general supervision and management while continuously driving sales through effective customer experience. We seek passionate and self-motivated individuals with an appreciation and understanding of the BCBGMAXAZRIAGROUP brand.


    Essential Duties and Responsibilities:

    Generating Sales & Client Development

    • Achieve and exceed individual sales goals and support those of the team
    • Providing superior customer service as well as an engaging and professional guest experience
    • Develop and implement strategies for client retention and new client acquisition
    • Maintain an expertise in product knowledge and trends; communicate knowledge to all associates

    Operational Excellence

    • Communicate business opportunities that include product performance and stock levels
    • Execution of company merchandising directives
    • Demonstrate professional appearance and conduct; upholds the brand style and dress code
    • Maintains operational standards (e.g., open and close stores on schedule)

    People Development

    • Actively recruit, hire and develop retail team associates that represent the BCBGMAXAZRIAGROUP brands and business culture
    • Demonstrate strong leadership by engaging and supporting employees on the sales floor
    • Support Manager in coaching and mentoring employees on policy, procedure, and development opportunities; Assist in administering performance evaluations
    • Promote a positive team environment built on trust, integrity and exceptional performance standards
    • Passionately help lead a successful and goal-oriented sales team on maximizing sales

    Additional duties/responsibilities may be assigned


    Skills and Requirements


    • Minimum 2 years of Retail Sales Management experience
    • High School Diploma
    • Excellent leadership, communication and people management skills
    • Proven ability to recruit and retain a talented sales and support team
    • Ability to lift up to 50 pounds of merchandise
    • Flexibility to work a retail schedule which includes evenings, weekends, and holidays
    • Knowledge of POS; basic knowledge of Microsoft Office (Word, Excel, Powerpoint, Outlook)


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